MicroSoft Dynamics 365 modules
Finance & Operations
Previously known as Microsoft Dynamics AX, the operations module contains all of the finance and operations functionality of Dynamics AX. (Which is a lot).
This is the core functionality of Dynamics CRM, with all of the lead management and sales process functionality you need as a salesperson.
At launch, Microsoft announced a partnership with Adobe for the marketing portion of Dynamics 365; given their discontinuation of Microsoft Dynamics Marketing.
The Customer Service module integrates CRM functionality, new functionality, existing Parature functionality, and more Microsoft partnerships.
For project-based businesses, the Project Service module allows for the estimation and scheduling of projects in Dynamics 365. Great for professional services organizations! This module was previously available as a Dynamics CRM extension.
For businesses with field agents or workers, this extra module leverages the mobility of the Microsoft cloud and delivers extra features these organizations will find handy. This module was also previously available as a Dynamics CRM extension.
The HCM module of Dynamics AX will be developed on its own track and can be purchased seperately.
The Retail module of Dynamics AX will also be developed on its own track and can be purchased seperately.